Privacy Policy

This privacy policy will explain how the Russo-British Chamber of Commerce (RBCC) collects and uses your personal data through the use of our website www.rbcc.com The RBCC takes the proper collection, storage and use of your personal data very seriously and we will always process our users’ data in line with the General Data Protection Regulation (GDPR).

‘We’ ‘us’ or the ‘RBCC’ refers to the Russo-British Chamber of Commerce, a non-profit membership organisation limited by guarantee with the registered address 11 Belgrave Road, SW1V 1RB.

This data will be collected when you access the following services on our website:

  • Apply for membership with us
  • Sign up to our newsletter and other mailing services
  • Register to attend our events
  • Use the contact details of staff listed on the website to contact us

Application for membership

You can apply for membership by completing the relevant request form on our website. The provision of your personal data is necessary in order for us to effectively respond to your membership request and generally we will not transmit data to a third party. When applying for membership we require the following details:

  • Company Name
  • Company Address
  • Contact Name
  • Contact Email Address
  • Contact Telephone Number

Registering for events

As with membership requests, supplying us with your personal data is essential when registering for one of our events. We use Eventbrite when taking registrations for events. By registering for an RBCC event you consent to the collection and processing of your personal data by Eventbrite and its agents. Eventbrite’s terms of service can be viewed here. Generally the information we require when registering for an event is as follows:

  • Email Address
  • Phone Number
  • Company Name
  • First and last names

The RBCCC also uses Google Maps on its event pages in order to effectively communicate the location of its events to website users. By using this part of our website you consent the collecting, processing and use of your data by Google Maps and its agents. Google Maps’ terms of service can be viewed here.

Signing Up to our mailing list

In order to sign up to receive our e-marketing campaigns, which include event reminders, newsletters and mailshots from RBCC member firms and partners, the provision and storage of your personal data is necessary. The RBCC uses Mailchimp to send mailings, whose terms of service can be viewed here: https://mailchimp.com/legal/

The data we require when signing up to our mailing list are as follows:

  • Full name
  • Company name
  • Position
  • Email Address
  • Company type
  • Membership status
  • Location

Data Deletion and Storage

We will retain your personal data for as long is necessary for the provision of the services available on our website, as well as for the satisfaction of any legal, accounting or reporting requirements.

When determining how long to retain your personal data we will consider the amount, nature and sensitivity of the data. If we determine we no longer require your data for the provision of the services outlined above we will securely delete it in line with the applicable laws and regulations.

How to raise an enquiry or withdraw consent to be contacted

If any individual wishes to enquire as to how we process their personal data, or to withdraw consent to be contacted, please in the first instance contact the RBCC London Office at information@rbcc.com or via phone on +44 (0) 20 7931 6455

Response Time

We will aim to respond to all queries relating to the processing of your personal data within 7 days. In cases where the enquiry is particularly complex we will inform you of how long we will need to respond.